Refund policy
Effective Date: April 1st, 2024
Welcome to Por El Deporte. Your privacy and trust are important to us, and this Privacy Policy provides important information about how we handle personal information. This policy applies to all information collected through our website and any related services, sales, marketing, or events.
Information Collection and Use
We collect various types of information from our users, including:
- Personal identifiers like your name, email address, and shipping address when you purchase products.
- Payment and billing information, which we process through secure third-party payment processors.
- Information about your browsing behavior, preferences, and interactions with our website, collected through cookies and similar technologies.
How We Use Your Information
We use the information collected to:
- Fulfill your orders.
- Communicate with you about your account and order status.
- Improve our website and product offerings.
- Comply with applicable laws and regulations.
Sharing of Information
We may share your information with third parties in the following situation:
- With service providers who assist us in meeting business operations needs, including hosting, billing, fulfillment, and analytics.
ADA Compliance
Our website aims to be compliant with the Americans with Disabilities Act (ADA) by ensuring accessibility to all users. If you have difficulty using our site or have suggestions for improvement, please contact us at contact@poreldeporte.com.
Returns and Refunds
If you are not satisfied with your purchase, you may be eligible for a return or exchange within 30 days of receipt. The item must be in new, unused condition with all original tags and packaging. Some items may be subject to a restocking fee.
Product Issues
We strive for quality in all our products. If you experience any issues with your purchase, such as defects or damage, please contact our customer service immediately to arrange for a replacement or refund.
Security
We take reasonable steps to protect the information provided via the website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
Changes to This Privacy Policy
We may update this policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email or through a notice on our website.